Frequently Asked Questions about Torque Converters
What does Torque Converter stall speed mean? Does it matter if the customer gets a Torque Converter with a different stall speed?
Does O’Reilly’s sell High Stall or Performance Torque Converters?
It looks like there are Several Torque Converters that fit my customer’s vehicle, which one should I choose?
Are the Torque Converters as good as OE?
What’s the price?
What’s the warranty?
How does the warranty claim process work?
Are there any additional shipping costs the customer should be aware of when purchasing a Power Torque Converter?
Is there a core charge?
What does Torque Converter stall speed mean? Does it matter if the customer gets a Torque Converter with a different stall speed?
Manufacturers design Torque Converters with different stall speeds to achieve specific vehicle drivability characteristics. The term stall speed refers to the engine RPM at which the torque converter begins to transfers the power of the engine through to the transmission. The vehicle will therefore function differently if a Torque Converter with a different stall speed is installed. With a lower stall speed the engine would engage with the transmission sooner, with a higher stall speed the engine would engage with the transmission later.
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Does O’Reilly’s sell High Stall or Performance Torque Converters?
No, Torque Converters are updated to correct Original Equipment design flaws, but they are designed to work in stock applications at stock stall speeds.
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It looks like there are Several Torque Converters that fit my customer’s vehicle, which one should I choose?
It is possible that several different options exist. In this case, to identify the correct Converter we must retrieve the I.D. code from the customers original Converter. If you need help with this process call us at 1-800-268-2368.
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Are the Torque Converters as good as OE?
All Power Torque Converters meet or exceed OE specifications.
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What’s the price?
All pricing is set by O’Reilly Auto Parts Corporate and should be found in your system. If no price can be found please contact your Corporate Help Desk for pricing.
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What’s the warranty?
All Warranty Concerns are handled internally by O'Reilly. Please contact your Warranty Department
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How does the warranty claim process work?
All Warranty claims are handled internally by O’Reilly Auto Parts Corporate. Please refer to your Warranty department/representative for further information.
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Are there any additional shipping costs the customer should be aware of when purchasing a Power Torque Converter?
All Shipping matters are handled by O’Reilly Auto Parts Stores. Speak to your help desk for more information.
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Is there a core charge?
Yes, please check your system for more information. All cores must be returned.
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